officejet pro 6970 2019-02-15T08:58:06+00:00

HP Officejet Pro 6970 Setup AiO Support

HP Officejet Pro 6970 Setup


HP Officejet Pro 6970 Setup – You can download the driver software for free from our website. Follow the on-screen prompts to complete the setup. If your system is not connected to the Internet, then install the driver software using the installation CD. Open the setup file from the CD/DVD drive and follow the on-screen instructions to complete the installation from your driver installation instruction.


To make printing easier HP has released various software. Make sure your Android device is connected to the same wireless network that your printer is connected to, or that Wi-Fi Direct on your printer and Android device is enabled. The HP Print Service Plugin can be installed or updated from the Google Play Store. Tap HP Inc. service installed and then tap On.


A User manual is a file that is intended to assist people regarding a particular system. These days user guides are provided with every electronic device you purchase. It will make your life easier as it has instructions on how to use the printer, what the possible problems the printer can incur, how to avoid it and how to solve it. If you misplace the instruction guide.

HP Officejet Pro 6970 Setup First-Time Installation

The first thing to do after receiving the printer is to open the box, only then you will be able to carry on with the next steps in setting up your printer. Unbox your HP Officejet Pro 6970 Setup carefully and then start printing your document.

Steps for HP OJPRO 6970 Unboxing & Setting Up

  • Locate a perfectly flat and stable surface to set up your HP Officejet Pro 6970 Setup. Cut the tape to open the printer package. Tear the tape that is holding things in place such as the cartridge access door, input and output unit.
  • Discard the packaging materials once you unbox the printer and its accessories. Open the cartridge access door, discard the tape and packing material present inside the printer. Make sure there is no paper debris left inside the printer.
  • Place the duplexer in the slot found on the posterior side of the printer and turn on your printer. Select your preferred location and language on your printer’s control panel and then click continue.
  • Load the paper to be printed in the input tray with the print side facing downward. Open the cartridge access door and install the cartridges.
  • Lock the cartridge access door after installing the cartridges in the cartridge holder.
  • Download and install the printer driver for your printer model. To check the printer’s performance print a sample document. You can download the manual and driver from our website. Follow the user manual to setup the printer and to troubleshoot the printing issues.
  • Turn on your Printer and unlock the ink cartridge access door or the top cover of the printer. Wait for the carriage to move to the right side of the printer and the printer to get into sleep mode. The printer will stop making noise at this point.
  • Unpack the new cartridge from its packaging and remove the protective tape from the cartridge. Place the ink cartridge into the printer and snap it into the cartridge holder carefully. Close the cartridge access door.
  • Choose the Settings option in the HP Solution Center. Select Printer Toolbox in the Settings window. Select the Align the Print Cartridges option in the Printer Toolbox screen and then choose Align. Try to print a sample document.

HP Officejet Pro 6970 Driver Installation

You will have to download and install the HP Officejet Pro 6970 Setup driver to start using your printer regardless of the type of connection between your printer and the computer. The driver software can be installed from the installation CD.

  • Download the software from 6970 website. Make sure you download the full feature driver to be able to make the most out of your printer. Select Drivers and Softwares.
  • Enter your printer’s model. Select your operating system and download the driver software. The downloaded file will be saved in the downloads folder on your computer.
  • Double-click the setup file, click Run and an installation wizard will open. On the installation window, select HP Easy Scan and choose Add Printer to add it to the list. Select your printer and choose Print Using and once again click Add.
  • Follow the on-screen instructions to complete the installation.Select the connection type as USB or wireless and connect the printer to your computer via USB when prompted during the installation.
  • Once you have connected the printer to the computer, try to print a file using the printer to check if everything works properly. If the printer prints the file, your printer has been successfully setup.

How to Send FAX?

Telecopy or telefax are the other terms used for fax. The information in a scanned printed material is transferred through a telephone connection to an output device. The output device will either be a printer or a scanner. The telephone number to which the fax has to be sent should be entered in the input device. The data should be fed and the device will scan the data. This will be transferred to the output device.

HP Officejet Pro 6970 Setup Connection

HP OJPRO6970 Wireless Connection

  • If you want to connect a computer and HP Officejet Pro 6970 Setup to your wireless network, the network’s password is needed. You can obtain the password from your router, you will also be able to get the password from the computer that is already connected to your network.
  • Select Network Connections on your computer and choose your network’s name. Choose the option Status and then select Wireless Properties. In the properties window, choose the Security tab, and then click Show characters to see the wireless network password.
  • Choose your printer’s name in the list of software installed in your system. Select the option Tools in the top menu bar, choose Device Setup & Software and then select the option Convert a USB connected printer to wireless.
  • Follow the setup wizard and complete the Installation. Press the HP ePrint option on your printer’s control panel. When there is a prompt to turn on Web Services, then turn it on. Try to print the information sheet to obtain the printer’s email address.
  • The file that should be printed should be attached to the email and add the printer’s email address in the To field. Send the email and automatically the document will be printed. If your printer won’t print, then follow the below steps.
  • Check if you have changed the network password, then reconfigure your printer with the router settings. Check if your printer’s IP address has changed, then print the Wireless Network Test report.

HP OJPRO6970 USB Connection

  • In order to enable the USB port from your HP Officejet Pro 6970 Setup’s control panel press the home button and then follow the on-screen prompts. Select the Enable option and then save the changes before proceeding to the next step.
  • The USB port can be established from the Embedded Web server. Choose the print tab in EWS. Select Retrieve from USB Setup, choose Enable Retrieve from USB and then click Apply.
  • Confirm if the USB flash drive is inserted into the easy-access USB port and proceed to the next step. Once the USB flash drive is detected by the printer, choose the OK button for it to access the drive.
  • Choose the document, change the number of copies that should be printed and then click the OK button. If the document prints successfully, you are done and you can start with your print job.
  • In order to change from a wireless connection to a USB, open System Preferences. Depending on your operating system, click Print & Fax, Print, or Printers & Scanners in the Hardware section.`
  • Choose your printer in the left pane and then click the minus sign at the bottom of the list. Do the same for the fax entry, if there is one for the current connection. Open HP Utility.
  • HP Utility will be present in the Hewlett-Packard folder at the top level of the hard disk. Choose Devices, Setup New Device and follow the prompts. In case an error occurs, reset the USB connection.

How to Print from Windows 10 Devices?

  • The current version of Mopria Print Service or HP Print Service Plugin should be installed on your Android mobile device. On your Android device, choose Settings and turn on Wi-Fi.
  • Select the photo you want like to print. Confirm that the Wi-Fi name is displayed in the print plugin settings. Load photo paper into the input paper tray and make sure it is settled.
  • If there is a probe tab in the input tray for handling the image once it prints, load the paper so the tab faces towards you to avoid printing on it. Click OK on the operation panel.
  • The brightness, color and contrast can be altered in the image. Right-click the image you would like to print, select Open With and then choose Paint to make the changes.
  • For Windows 10, select the photograph with Paint to use these steps. Windows Photo Viewer doesn’t go with Windows 10 hence it was replaced with the Photos app. Click the menu icon, then click Print.
  • With general print job settings, the Print Pictures window will open. To access the layout, color, quality and advanced print settings open the HP Officejet Pro 6970 Setup Document Properties window. For best photo printing results change the quality settings.

HP Officejet Pro 6970 setup Duplex Printing

Duplex Printing on Windows

  • You will be able to create dual-sided prints on HP Officejet Pro 6970 Setups using the driver software for Windows. Enough paper should be loaded in the input tray to complete the print job.
  • Select the document you want to print. Go to File and then click Print to open the system print dialog box. Choose your printer from the list of results for the printers.
  • Select Preferences and then choose the Printing Shortcut tab. If the tab is not available, select the Features tab. Choose the Two-Sided Printing option.
  • Select your desired page flip option from the Print on Both Sides option. You can create printouts in booklet style by selecting the Flip on Long Edge option.

Duplex Printing on Mac

  • Duplex printouts can be created on HP Officejet Pro 6970 Setup from a Mac computer by configuring the driver and manually reloading the printouts.
  • Enough paper should be loaded in the input tray. Select the document you want to print and choose File, Print to open the print dialog box. Select the printer drop-down and then choose your printer.
  • If there are no settings displayed in the print dialog box, select Show Details. Your HP Officejet Pro 6970 Setup will support automatic duplexing if the Two-Sided Printing option is available.
  • Choose the checkbox next to Two-Sided Printing, the binding options can be changed from the Layout menu and then select Print.

How to Print Photos on Mobile Devices?

123 HP OJPRO 6970 mobile Printing
  • On your printer’s control panel search for HP ePrint logo. If the option is unavailable, then search for Web Services setup on your printer’s operation panel.
  • Check if your printer and mobile are connected to an active Internet connection. Check if the wireless icon on the printer’s operation panel is on and not blinking.
  • From your printer’s control panel or the Embedded Web Server turn on Web Services. Regular firmware updates are required to use HP ePrint, so Web Services must be turned on.
  • When you are prompted to Turn on Web services, select turn on and then continue to the next step. If this is already on, click Print Info to obtain the wireless data sheet.
  • You will be able to print the Important Printer Setup Information page after turning on Web Services. The information page will contain information about Web Services and your printer’s email address.
  • Turn off Web Services if the page does not print and then turn on Web Services again. Now execute the print job. Locate the printer’s email address on the page.
  • Select and open the application that has the document or photo that you want to print and click the Share icon. Select the email app you want to print from and then enter your printer’s email address.
  • Type a content in the email subject line and then click Send. First, save the data of the webpage as a document and then email it as an attachment.


Make sure that your HP Officejet Pro 6970 Setup supports ePrint. On your printer’s control panel search for the Wireless Settings menu and then look for the Web Services menu. Check if your printer and mobile device are connected to the Internet. Make sure that the Web Services is turned ON to use ePrint and email the file you want to print to your printer’s email address. Send the email and the print job will be executed.


From your Google Chrome browser sign into your Google account. Move to Google Cloud Print and select Printers. A list of printers connected to it will be displayed. Choose your printer from the list and then click Share. Enter the email address of the device you want to share your printer within the Sharing settings window, and then click Share. Open the file and execute the print job.


The iOS device and printer should be connected to the same network. Make sure that the Apple device has iOS 4.2 or later version. Check if your printer supports AirPrint. HP printers released in 2010 and later support AirPrint. Select the file you want to Print, choose Select Printer and then select your printer from the list. Click print and the print job will be executed.

HP Officejet Pro 6970 Setup Trooubleshooting Guidance

How to fix ePrint Issues?

  • Verify the lights on the HP Officejet Pro 6970 Setup’s Ethernet port and check if your printer is connected via a wired connection. If a wireless connection is established, then make sure that the wireless feature is on. On your printer’s control panel the wireless icon will be found. Verify if the wireless icon light is on and not blinking.
  • The web services should be turned on and make sure that this is on at all times to use HP ePrint. Keep the printer firmware updated. If this is not updated, HP ePrint might not work.
  • Verify if there are any blinking lights or error messages on your printer’s control panel. Make sure that your devices are connected to an active network.
  • Your printer’s email address should be entered in the To: field and if there are any additional recipients, add them to the Cc: field. There should be a subject line.
  • Make sure the subject line is not left blank, as HP ePrint server might cancel the print job. Confirm that there are no ePrint error emails. Make sure there are only 10 attachments per email.
  • Including the attachments, the total size of the email should be 10MB or less. The vertical and horizontal resolution of the images must be 100 pixels or higher. Make sure the documents are not password protected, encrypted or digitally signed, as it is not supported by HP ePrint. The supported photo files types are: .gif, .jpg, .bmp, .png and .tiff.
  • Open HP Connected and sign in to your account. Click My Printers tab and a list of printers that are connected will be displayed. Open the ePrint history of your HP Officejet Pro 6970 Setup. The items that arrive within the last 30 days will be displayed in the print history. If there is a wait for your printer to receive the print job file, then your printer might be busy.
  • Discard the print job and resend the print job if the HP Officejet Pro 6970 Setup does not print even after multiple attempts. If the print job displays an error message, then follow the on-screen instructions to correct the issue and then resend the print job. If there is no print job, continue to the next step or send in the print job that needs to be executed.

How to fix Paper Jam Issue?

  • Discard any paper debris from the input paper tray, output bin and roller area. Turn your HP Officejet Pro 6970 Setup to the back. Touch the power switch to turn off your printer. Disconnect the power cord and allow the printer to cool down. Now check if there are any remains in the cartridge area. Return to the front and open the print cartridge door.
  • Check for the cartridges inside the printer. Use the handle found in between the cartridge and remove it from the printer. Use both your hands and grab the edge of the paper that is most exposed. Make sure that it is pulled evenly to avoid tearing. If there is any paper inside the printer, more paper jams are likely to occur.
  • After removing all the debris, you can reinsert the cartridge back into the printer. Close the cartridge access door. Load the paper into the input tray and adjust the paper width guide until it rests on the edge of the paper. Repeat the same.Make sure that the guides are not pushed as it will damage the paper.
  • Reset your HP Officejet Pro 6970 Setup by pressing the Power switch to turn it off. Once your printer is turned off, wait for 30 seconds and then press the Power switch to power it back on. Click OK on the error message to skip it. Now, you will be able to print your file again from the program you were printing from.
  • Slide out the paper length and width guides. Collect a stack of paper that you want to print and examine it. Discard the damaged sheets. This will include ripped, curled or wrinkled sheets of paper. There should be at least 10 sheets of paper and this should not exceed 25. All the papers should be of the same size.
  • Open a document you want to print on your computer. Click File and then choose Print. Select Properties and then choose the Quality tab. Locate the Size Is drop-down menu and then select the appropriate paper size. Click the Type Is drop-down menu, choose the exact paper type and then click OK.

How to fix Print Job Stuck in Queue?

  • Often times, due to manual intervention or misplacement of papers, they will result in paper jams.This cannot be predicted however, there are simple fixes that can be followed to rectify this situation. remember to insert crushed or dirty paper in the paper tray.
  • This will lead to getting stuck in the paper picking up roller. when they get stuck, the only way that can be fixed is by removing the same from the printer. Remove the paper from all places and ensure that there is no paper stuck anywhere.
  • If your HP Officejet Pro 6970 Setup does not print and the print job cannot be cancelled from the Windows print queue, rest the printing system by deleting the print job files and restarting the printer and computer. Power off your printer and unplug the power cord from the wall outlet.
  • From your computer, click the Windows button and then type Services. Select Services from the results.
  • Scroll to Print-Spooler, right-click Print Spooler and select Stop. Open Windows Explorer from the taskbar and navigate to C:\Windows\Windows\System32\Spool\Printers. Select all the files in the Printers folder and delete them.
  • Shut down your computer from the Start menu in Windows. Your printer should be unplugged for at least sixty seconds and then plug the power cord back into a wall outlet. Power on your printer and computer.Select all the files in the Printers folder and delete them.
  • If your printer is still having issues, then search Windows for Control panel. Uninstall the printer software and reinstall the printer software from our website. Check if there is a paper jam in the roller area and output tray.

[SOLVED]HP Officejet Pro 6970 setup Printer Offline Issue?

  • How to Get Back Printer Online on Windows?
  • When you receive a Printer Offline error or when your computer cannot communicate with your printer check the HP printer status. Power off the printer and then power it back on.
  • Make sure the printer does not display any error messages and is in a ready state. Click the Windows button and then type Devices and Printers. Find the icon for the printer you previously installed.
  • Right-click the icon of your printer and then set it as a default printer. Right-click your printer icon again and select See What’s Printing. Click Printer and click to remove any checkmarks next to Pause Printing and Use Printer Offline. Now, try printing.
  • How to Get Back Printer Online on Mac?
  • Resetting the printing system might help you resolve the issues if you receive a Printer Offline error message. Resetting the printing system deletes all devices in the Printers and Scanner queue.
  • This includes both HP and non-HP devices. Select the Apple menu on your Mac and then click System Preferences. Depending on the version of OS X, click Print and Fax, Print and Scan or Printers and Scanners.
  • Right-click or hold control and click the blank space in the Printers list, then click Reset Printing System.
  • Click Reset to confirm you want to reset the printing system. You can now add your printer to the print queue. printer guide