officejet 6960 2019-02-15T08:57:11+00:00 Printer Quick Assist


HP Officejet 6960 Printer Guidance


A Driver software that helps you to communicate between the system & When there is no proper communication between them you may not be able to perform any of the functions from the printer. So, use the best driver for your device.There are various types of driver avail for a printer. One such driver is full feature driver which avail all the latest feature in the printer.


HP Officejet 6960 Setup – One of the software used in printers is HP Solution Center which is mainly used for scanning purpose. Previously when you scan from the printer, it urges you to install the software. Now, when you install the full feature driver in the printer. It contains the built-in management software which has HP Solution center for the scanning purpose.


When you try various setup process and you are unaware of what to do next. Then, surely the user guide will give you a helping hand. This is very useful for those who try to setup the printer on their own. In case want to know about the all latest features available in the printer, check out the manual. They provide you step by step as well as pictorial representation for every process. Printer First-Time Installation

To make the first time printer setup is easy, you need to follow certain step by step instructions. Anyways, your initial step is to unbox it.

  • Take out the printer from the box. Discard all the packing materials from the printer’s shipment box and from the exterior of it. Eliminate the sticker on the control panel of the printer. Elevate the scanner lid and then discard the packing materials inside it.
  • Seal the scanner lid. Elevate the output tray. Drag the input tray towards you to unlock it. Eliminate the packing material from it. Shove the input tray forward until it fixes into place and then pull the output tray. After that, start the connection process.
  • Plug in one end of the power cable to the hindmost of the printer and the other end to the wall socket. Power up the printer. Make certain that you do not link a USB cable . At the time of the installation process, you need to establish the computer connection.
  • To customize the preferences on the control panel of the printer, tap the preferred language and country/region. Tap Yes to ratify the choice. Choose the date and time , if urged to do so. You will be able to view all the settings in the printer’s control panel.
  • Elevate the ink cartridge access door until it snaps into place. Refrain from proceeding till the carriage is inactive. Eradicate the packing material from the carriage. Take out an ink cartridge from the package. Drag out the orange pull tab to remove it.
  • Clutch the ink cartridge handles by its sides. You need to twist the protective orange cap counter clockwise to fix it off the ink cartridge. Move it forwards so that it electrical contacts face downwards. Move it into its slots. Gently push the ink cartridge down into fixes into place.
  • Ascertain that you do not touch the electrical contacts. Dropping or mishandling these parts may result in clogs, ink failure and bad electrical connections. Redo the same procedures to install the other ink cartridges. Seal the ink cartridge access door.
  • Heave the output tray. Drag the input tray towards you to access it. Move the paper width guides to their farthest position. Mount the stack of paper into the input tray. Move the guides until they rest against the edges of the paper. After that, lower the output tray and then align the cartridges.

Easy Instructions for HP Officejet 6960 Driver Installation

To commence the driver installation process, you have mainly three methods. We provide the detail explanation of three methods. These are very easy for you. Try them out, in case of the issue call our toll-free number.

  • The first method is making using of the software installation CD that is available in the printer’s package. Place it on the computer’s disc drive to start the process.
  • Once you place it, enable the AutoPlay Feature.This feature lists out the files in the disc. Select the .exe file for the Windows OS and .dmg file for a Mac operating system.
  • After that, your installation process starts. Trail the on-screen instructions to complete the installation. If it is not successful, download the driver from our website which is the second method.
  • Key in the name of the network and password to avail the suitable driver.
  • Select the Download option.After downloading, look for the setup file in the Downloads folder.Double-click the setup file to start the installation process.
  • After completing, select the Finish button. You can use the Windows Update software to automatically update the driver in the system, the third method.

How to Fax on HP OJ6960 Printer? Fax Support – Fax is used for sending documents across the telephone line. Faxing is one of the secure mode of transmissions for sending the documents through email or postal mail. Sending the fax from an all-in-one printer is very easy once you have the device linked to a phone cable. You can avail your hard copies of the documents quickly.

HP Officejet 6960 Connection Support

HP OJ6960 Wireless Connection

  • Keep note of the name of the network and password. Switch on all the devices. Examine whether the system and printer are linked to each other.
  • Place the system and router close to each other to attain the maximum signal strength at the time of the setup process. Detach the cable from the printer.
  • On the control panel of the printer, open Dashboard and then tap the Wireless icon. Tap Setup->Wireless Settings->Wireless Setup Wizard.
  • You will be able to view the list of available networks. Tap OK. In case the list does not contain the network name, tap Enter New Network name.
  • Make use of the guidelines mentioned on the screen to enter the network name. Enter the password, if urged to do so. Tap the Done icon. Make sure that you enter them without errors.You can view a summary screen.
  • Tap OK to revert to the home screen. To complete the installation process, install the printer driver. Go to our website to download it.After installing the printer driver.Choose the connection type as Wireless
  • Now, try to print, scan or fax based on the printer features.

HP OJ6960 USB Connection

  • Prior to configuring the printer for the USB connection, you need to switch all the devices.
  • Acquire a USB cable less than 3m in length.
  • Do not connect multiple devices to USB hub.
  • In case you connect multiple devices to the hub, you may not get sufficient power to operate all the devices.
  • Before connecting, examine whether the USB cable is operating properly.
  • In case the USB cable is not functioning properly, replace it with the new one.
  • Plug in one end of the USB cable to the rear of the printer’s Ethernet port and the other end to the system port.
  • Once you have connected, you will be able to view the list of available devices.
  • On that, you can view the printer’s name.
  • In case the HP Officejet 6960 Setup’s name is not enlisted.
  • unplug and then plug in the able again. To complete the connection, install the driver.

How to Print from Windows 10 Mobile & tablet?

  • Prior to start the printing process, examine whether the Windows 10 mobile device is compatible with the mobile printing solution.
  • Make certain that the printer and Windows 10 mobile device is linked to the same wireless network.
  • In case the Setup is linked to the wireless network, examine whether the cable and the lights on the printer’s Ethernet port.
  • Verify whether the green link light is stable and the orange activity light should be stable when the cable is linked.
  • In case the Printer is linked to the wireless connection, ensure that the wireless feature is in on state and is linked to the same network.
  • In certain printers, they have a wireless icon and a blue light on the printer’s control panel should be stable and is not flickering.
  • On the Windows 10 mobile device, access the Wi-Fi Settings and ensure that you are linked to the network. Open the document you wish to print.
  • Touch the print icon. On the print preview screen, choose the name of the printer, alter the print settings and then select Print.

HP Officejet 6960 Setup Duplex Printing

Duplex Printing on Windows

  • Mount sufficient paper into the input tray. Access the Document you wish to print. Select File->Print. Select the printer’s name from the list.
  • Select Printer Properties. On the Document Properties screen, look for print both sides icon. If present, select the icon from the Printing Shortcuts tab.
  • Choose the binding or page option based on the readability like a booklet or a tablet. Select the OK option and then click the Print option.

Duplex Printing on Mac

  • Insert the paper into the input tray. Access the document or photo you intend to print. Select File ->Print. Locate the Two-sided selection box.
  • In case the Two-sided option is available, the printer supports automatic duplexing. Choose the checkbox adjacent to the two-sided. Choose layout.
  • From the unnamed menu in the middle of the center, choose long or short edge binding from the Two-sided option and then select print.

How to Print Photos from Mobile Devices?

HP OJO6960 mobile Print
  • Ensure that the mobile device and printer is linked to the same wireless network. From the Google Play Store, install and update the HP Print Service Plugin.
  • Once the installation is accomplished, select a method to enable the HP Print Service Plugin. In case you have installed for the first time, move to the home screen to display it.
  • In case you have updated the plugin, tap Settings->More, More networks, More settings. Select the Print or Printing option. Select the Hp Inc.installed ad then select On.
  • In case there are other print service plugins available in the mobile phone, disable it to avoid issues. Pick the document or photo you intend to print and then select Print.
  • On the Print preview screen,you will be able to view the list of available printers. Choose the printer’s name from the list. You can alter the print settings, if necessary. Select the Print option.


HP ePrint is a secure free service that allows you to print the required documents and photos from any smart phones to the HP ePrint enabled printer. You can just email the document or photos to your mobile device or to the computer you want to print straight to the printer.


In earlier stages, to print a document or photo from the printer,you need to transfer using a cable. Now, you can use the Google Cloud print option to store the files in the cloud which is a bit easier and fast to work. Without any driver installed, you can use the Google Cloud Print option.


AirPrint is an app that permits you to print full quality output without any driver installation. With AirPrint app, it is very easy to print full quality photos and documents from Mac, iPhone, iPad or iPod . It is very useful to print a document without any delay. It’s fast and convenient. Printer Troubleshooting Support

How to fix ePrint Issues?

  • Switch on your printer and configure the printer for network connection . Make certain that Web Services is enabled while print using the HP eprint app available on your mobile phones.Upgrade the printer firmware regularly.
  • Make certain that there are no blinking lights on the printer’s control panel. If yes, wait until the lights becomes stable for the connection process.
  • Type the correct address in the To :field.Obtain the printer’s email address from the information report.
  • This information report can be printed dron the printer.
  • While sending the documents ensure that the printer si not password secured.If so,the HP eprint app rejects the document .You need to decode it prior to sending to the mail address.
  • Make certain that the file size does not exceed 10MB.Include 10 attachments per email.The print quality of the emailed photos have a minimum resolution of 100 pixels.

How to fix HP 5746 Paper Jam Issue?

  • With the help of a flashlight, examine whether there is any jammed paper from the input tray area, ink cartridge access area and Automatic document feeder.
  • In case you view any jammed paper, eliminate it from the various parts of the Officejet 6960 printer. In case the issue continues, proceed to the next step.
  • Ensure that the carriage moves freely across the width of the printer. In case not, there are certain hindrances that block the carriage movement. Discard them.
  • If you are able to view any dust or debris that is piled up on the paper feed rollers can cause paper jam issue. So,wipe the rollers using a clean and moist cloth.
  • There are various rollers inside the printer. You need to clean each and every roller that are located in the ink cartridge access area and Automatic Document Feeder.
  • If you view any false paper jam issue, try to reconfigure the printer. After re-configuring it, examine whether the issue occurs. If yes, call our tech support team.

How to fix Print Job Stuck in Queue?

  • In case the print job files are corrupted, you the print job gets stuck in the print queue. Delete the job files manually an then reboot the system and printer.
  • Make use of the HP Print and Scan Doctor tool to rectify and solve the printing and scanning issue . This is done automatically once the tool is installed.
  • In case the issue persists, uninstall the printer driver.Examine whether the driver is compatible with the device. If not, download the latest one and install it.
  • After installing it, include the name of the printer in the list of available devices. Now, you need to restart the system and printer.To print from your printer.
  • If the issue persists, transiently deactivate the firewall software. Verify whether the issue is with the software. If yes, make certain modifications and then activate it again.
  • Reboot the system and sign up using a different Windows account. In case the printer operates on the other account. Make certain that you make necessary changes in the printer.

How to fix Printer Offline Issue?

  • HP Print and Scan Doctor recognizes and troubleshoot the printing issue. This tool quickly and automatically performs multiple troubleshooting tasks known to solve the issue.
  • Choose the default printer and resume to the printing job .Install the Windows update, Reconfigure the HP printer and check the connection status.Make sure the correct port is selected.
  • Turn off the printer and detach the USB cable from the printer’s hindmost end and then switch on the printer.Hold for a minute, attach the USB cable back to the printer and try to print again.
  • Confirm that the printer is inactive before proceeding. With the printer switch on, detach the power cable from the printer’s rear and wall outlet.Wait for 60 seconds and reboot your computer.
  • Verify if extra printers are in the available list, then eliminate the additional printers. Look the Mac for Print, then select Print & Fax, Print & Scan, or Printers & Scanners in the listed results.
  • Remove the already existing print queue and add the printer again. By performing this, it will create a new printing session.Confirm that your Mac is established to the network. printer guide