laserjet 3015 2018-11-03T06:23:31+00:00

HP Laserjet p3015 Setup AiO Support

  • HP LASERJET p3015 FIRST-TIME PRINTER SETUP
  • HP LASERJET p3015 DRIVER INSTALLATION
  • HP LASERJET p3015 WIRELESS CONNECTION
  • HP LASERJET p3015 MOBILE PRINTING
  • HP LASERJET p3015 DUPLEX PRINTING
  • HP LASERJET p3015 TROUBLESHOOTING SUPPORT
HP Laserjet p3015 Setup

DRIVER DESCRIPTION

A printer driver is a software that will facilitate communication between your HP Laserjet p3015 Setup & your PC. HP regularly releases updates for the driver software. The driver file for Windows is .exe and for Mac, it is .dmg. Install the driver by following the step-by-step instructions given in the user guide or on our website. The basic troubleshooting step for any printer problem is uninstalling the driver & re-installing an updated driver.

SOFTWARE DESCRIPTION

123 HP Laserjet p3015 Setup software is the program that is used to operate the printers. The software is a variable part of the printer and hardware is the invariable part. The printer software will be updated whenever a new feature is added to the printer. The printer software is available as a setup CD and it can also be downloaded from the internet. The new type of software that is made available for use is an application service provider.

USER GUIDE

The User Guide provides product information and troubleshooting resources. 123 HP Laserjet p3015 Setup gives information about print cartridge health and access to maintenance services. It contains tools to configure print settings, calibrate the device, clean the print cartridges, print the self-test diagnostic page, order supplies online, and find support information on the Website. It also provides information about events that have occurred.

HP Laserjet p3015 Setup Unboxing & Setting Up

The HP Laserjet p3015 Setup unboxing the printer is to install the driver. A computer printer will work only when the driver and software are installed. Unwrap the packaging material from the printer and its accessories.

Steps for HP LJ3015 Unboxing & Setting Up:

  • Install the cartridges in their respective slots. Make sure the tri-color cartridge is installed in the left slot and the black cartridge is installed in the right slot. Connect one end of the power cord to the wall outlet and the other end to the rear of the printer.
  • Power up your HP Laserjet p3015 Setup printer by pressing the power button and wait for it to calibrate. Navigate through the operation panel to configure the location, language and default settings. Under Default Settings select either the Self-managed or IT-managed option.
  • Now, turn on your computer and insert the setup CD that came along with your printer. If the CD does not automatically open, then go to My Computer, double-click on the CD drive and then run the Setup file. Follow the installation wizard and complete the driver installation.
  • If you do not have the installation CD, then download the software for your printer from our website. Once the driver file is downloaded, run the file to install the driver software. Connect your printer to your computer using a wireless network or USB cable.
  • Open the Operation Panel on your computer and select Printers and Fax or Printers icon. In the Printers window, select the icon “Add a printer”. You will be able to see the Windows Printer Wizard when you complete the above steps.
  • Follow the on-screen prompts to complete the HP Laserjet p3015 Setup. Open HP Solution Center and click Settings. Choose Print Settings in the Settings window and then click Printer Toolbox. Click Align the Print Cartridges in the Printer Toolbox window and complete the alignment procedure.
  • As a result, the printer will be calibrated, the cartridges will be aligned and the printer will print an alignment page. If there is a problem with the print quality, then check if the cartridges are correctly installed in the cartridge holder.
  • Load enough blank paper into the paper tray. Do not overfill the input tray as it might lead to a paper jam. Choose the file that you want to print. Open the File menu, then click Print.
  • Choose the name of your printer and then preview that document that you would like to print.

123 HP Laserjet p3015 Printer Driver Installation

You will be able to install the HP Laserjet p3015 Setup driver without any software by using the drivers built into the Windows operating system. The Windows print driver only provides basic functionality for HP printers.

  • Before installing your HP Laserjet p3015 Setup, make sure it is not connected to your computer with a USB cable. If previously connected, disconnect the USB cable. On your computer, click the Windows button.
  • Type Change Device Installation Settings and then select Change Device Installation Settings from the list of results. From Device Installation Settings, select Yes, Do This Automatically.
  • Click Save Changes. Connect your printer to the same wireless or wired network as your computer.
  • You can setup a wireless connection using the Wireless Setup Wizard on your printer’s control panel.If you are connecting your printer to your computer with a USB cable.
  • Connect the square end of the cable to the printer and the flat end to the computer. The new driver will be detected and installed.If a Found New Hardware Wizard appears.
  • Follow the on-screen prompts to complete the driver installation. Try to print a document. If your document prints, the printer installation is complete.

How to Send Fax?

HP Laserjet p3015 Setup cannot be used for faxing. HP Laserjet p3015 Setup is a multifunction printer that is capable of printing, copying, scanning and faxing. Faxing is the process of converting optical images into electrical signals for transmission over phone lines. This process includes the following parts: Image scanner, printer, modem and telephone line.

HP Laserjet p3015 Wireless Setup

  • Make note of your network name and WEP key or WPA passphrase. On your HP Laserjet p3015 Setup’s control panel, select the Wireless option and open the Settings window.
  • Select Wireless Setup Wizard and choose your network from the list of available networks. Follow the on-screen prompts and install the driver.
  • Turn on the wireless direct option from your printer’s control panel. Open the wireless direct option from the home screen. Write down the wireless direct name and password. The wireless direct name and password can be found under the wireless direct icon. Turn on the Wi-Fi connection on your mobile device or computer.
  • Search for your printer’s name in the list of software installed in your computer. Select the option Printer Setup & Software. Choose the tab Connect a new printer.Choose the wireless icon on your printer’s control panel.
  • Open the Settings window, and then choose Advanced Settings. Choose the option to change the network settings.
  • To change from a USB connection to a wireless network search Windows for your printer’s software. Choose your printer’s name in the list of results.Select the option Printer Setup & Software. Convert a USB Connected Printer to Wireless tab should be selected from the setup window.

How to Print from Windows 10?

  • Verify that your computer is connected to a wireless network with an active Internet connection. Make sure your HP Laserjet p3015 Setup is connected to the Internet.
  • Select the HP ePrint icon on your printer’s control panel. If there is a prompt to turn on Web Service.
  • Then press Setup and follow the on-screen instructions to continue to the next step.
  • Press OK, if you are prompted to update the firmware. If there is a Web Services Summary screen that displays Web Services is already on, then click Print Info to obtain an information sheet.
  • The information page will contain information about the Web Service and your printer’s email address.
  • If there is a delay in obtaining this page, turn off and turn on the Web Services.
  • Email the document that should be printed, to your printer. Your printer’s email address should be typed in the To field.
  • Type a subject in the subject line as a blank email subject line might lead to canceling of the print job by the HP ePrint server. Attach the document to the email and send the email.

HP Laserjet p3015 USB Connection

  • Power on the HP Laserjet p3015 Setup and connect one end of the USB cable to the USB port on your computer and the other end to your printer. This should be done only after installing the driver.
  • If you have connected the USB cable before installing the HP driver then disconnect the printer USB cable from the computer. Reconnect the cable when it is prompted during the installation.
  • Open Devices and Printers window on your computer. Remove your printer from the list of devices and close the Devices and Printers window, then continue to the next step.
  • Install the latest printer driver to complete the USB connection. When prompted to choose a printer connection option, select USB. Choose the print tab in Embedded Web server. Select the option Retrieve from USB Setup.
  • Then choose Enable Retrieve from USB and click Apply. Reconnect the USB cable. Check if the USB flash drive is inserted into the easy-access USB port.
HP LJ3015 USB Connection support
  • The USB flash drive will be detected by the printer. Select the OK button for the printer to access the drive. Select the document and choose the number of copies that should be printed.

“HP PRINTER QUICK INSTALLATION SUPPORT”

HP LJ p3015 Duplex Printing Support

DUPLEX PRINTING ON WINDOWS

  • On your Windows, open the photo you want to print. Click File and then select Print to open the System Print dialog box. Choose your HP Laserjet p3015 Setup’s name from the list of choices.Click Printer Setup and then select the Printing Shortcut tab.
  • Click Features and then select Print on Both Sides. Select your desired page flip option (Long edge or Short edge).
  • Selecting Flip on Long Edge will create printouts in booklet style with text in the same orientation on each page. Select OK and then click Print.
  • Selecting Flip on Short Edge will create printouts in tablet style with the text in opposite orientation on each page. Click OK and then click Print.

DUPLEX PRINTING ON MAC

  • Choose System Preferences from the Apple menu. Click Print and Fax to open the print queue. From the Print and Fax window, choose your printer.
  • On the details pane, review the information next to Kind. Select your printer that is now using the HP driver and then click Options and Supplies.
  • Click the Options tab and then make sure that the checkbox next to HP Two-Sided Printing Accessory Duplexer is selected. Change the print settings to print on both sides of the paper.
  • Save the settings as a preset for future print jobs. Load enough paper in the paper input tray. Open the document you want to print and then click Print.

How to Print Photos from Mobile Devices?

123 HP laserjet p3015 mobile printing
  • From Android, you can print from most applications to a wireless HP Printer. First, make sure your HP Laserjet p3015 Setup is powered on and connected to a wireless network.
  • On your printer’s control panel, select Setup. Choose the Network Setup option and then select Wireless Setup Wizard. The printer will search for the available networks.
  • Choose your Wireless network name from the list of networks within the range and enter the password of the wireless network if it is prompted. Now, the printer will get connected.
  • On your Android device, open Wi-Fi settings and make sure you are connected to the same wireless network as the printer. Install or update HP Print Service Plugin from Google Play Store.
  • Make sure the service is enabled by tapping On from the notification dashboard or from the Print or Printing option in the Settings menu. Open the photo you want to print.
  • Tap the menu icon and from the drop-down menu, tap Print. Select your printer and change any desired print settings. Tap Print to print your photo through the wireless network.

HP ePRINT

HP ePrint is a feature designed only for HP printers. To use this, the application should be downloaded from the Google Play Store. After Installing the application, open it and register your printer. Create a new email in the HP ePrint application, attach the document you want to print to this email and send it to your printer’s email address.

GOOGLE CLOUD PRINT

You will be able to print anything and from anywhere using Google Cloud Print. You need not install the driver software or any other applications to use this feature. Connect your printer to a Google Account using a Chromebook or any laptop and start printing immediately. Google Cloud Print can be used by any web-connected device.

AIRPRINT

AirPrint is a feature developed by Apple. Using this feature you can print wirelessly from your iPod, iPad and iPhone to an AirPrint enabled your hp printer. You don’t have to download the driver or any other additional software to execute the print job. High-quality images videos and documents can be printed using the AirPrint feature.

HP Laserjet p3015 Setup Troubleshooting Guidance

How to fix ePrint Issues?

  • Check the Internet connection: If your HP Laserjet p3015 Setup printer is connected via a wired connection, then check the lights on the printer’s Ethernet port and the cable. If your printer is connected via a wireless connection, then make sure that the wireless feature is on. You will be able to find a wireless icon on the printer’s control panel and check if the light is on and not blinking.
  • The web services should be turned on. This should be on at all times to use HP ePrint. The HP Laserjet p3015 Setup firmware should be up to date. HP ePrint might not work if the printer firmware is not updated. Check the printer’s operation panel to check if there are any error messages or blinking lights. Make sure that your printer and computer are connected to a network.
  • Make sure that only the printer’s email address is in the To: field. If there are any additional recipients, add them in the Cc: field. If the subject line is blank, HP ePrint server will cancel the print job. Make sure there is a subject line. Check if there is any ePrint error email. Make sure that there are no more than 10 attachments per email.
  • Make sure that the total size of the email is 10MB or less, including the attachments. The vertical and horizontal resolution of the photos must be 100 pixels or higher. Make sure the documents are not password protected, encrypted or digitally signed, as they are not supported by HP ePrint. .bmp, .gif, .jpg, .png, and .tiff are the photo files types that are supported.
  • Search for HP Connected and then sign in to your account. The My Printers tab will open and a list of connected printers will be displayed. Open the ePrint history of your printer. The items that arrive within the last 30 days will be displayed in the print history. If there is a wait for your printer to receive the print job file, then the printer might be busy.
  • If the printer does not print even after several minutes, then delete the print job and resend the print job. If an error message is displayed by the print job, then follow the on-screen prompts to correct the issue and then resend the print job. If there is no print job, then continue to the next step or send in the print job that should be executed.

How to fix Printer Offline Issues?

  • Download and run HP Print and Scan Doctor if you are using a system with Windows 8 or 10. Follow the on-screen prompts to fix the issue and if the printer still shows that its offline or if you’re not using Windows 8 or 10 please follow the next step.
  • Change the print driver to the one you installed as it might have changed and please confirm if the printer is not set for offline use. Try to reset your printer when the printer is in “ON status” and restart your computer. Now try to reconnect and print.
  • If the printer is connected via USB or network, make sure that the correct port is selected. If not select the correct port type if the selection does not match the current connection used by the printer. If the print still shows that its offline follow the next step.
  • The printer needs to be placed close to the range of the router so that there is no signal loss. Ensure that there is no obstruction between the router and the printer. large sized objects disrupt wifi signals and will result in Printer Offline Error.
  • Regularly update the printer firmware and if the problem still persists, continue to the next step. Print a network configuration report from your printer and obtain the URL for the Embedded web server. Browse through this URL in the system that is connected to the network.
  • Create a manual IP address under the network tab and click apply for the changes to get saved. Remove the printer from the list of devices and add it again. Make sure that the printer is not set for offline use.

PRINT JOB STUCK

  • Power off your HP Laserjet p3015 Setup printer using the power button. Your current print job might get lost so save your work. Search programs for Services and select Services in the list of results. Find the name Print Spooler by scrolling through the list of services.
  • Right-click the Print Spooler option and then select Stop. Close the service window after the service has been stopped and use Windows Explorer to browse to C:\Windows\System32\Spool\PRINTERS. Delete all files in the PRINTERS folder.
  • Reboot your computer. Your printer should be unplugged for at least 60 seconds and then plug the power cord into a power outlet. Turn on your computer and printer. Download and run the HP Print and Scan Doctor tool to diagnose and resolve printing problems.
  • If you have connected your printer to the computer with a USB cable, disconnect the USB cable from the printer. Search Windows for Control panel, click Add or Remove programs. Right-click the icon for your printer and click Uninstall the Program.
  • The computer will uninstall the driver software. Restart your computer. Go to our website to find and download the driver software that will match your model of HP printer. Install the software according to the instructions on our website.Temporarily disable your firewall if it is interfering with the print job.
  • This can be accomplished by right-clicking your anti-virus software and then select Disable firewall. Clear the print queue after disabling the security software and try printing again.

HP Laserjet p3015 Setup Paper Jam Issues

  • If manual feed mode is selected, the printer will not automatically feed paper into the printer. First, make sure the HP Laserjet p3015 Setup is powered on. If it is off, press the power switch to turn on the printer. The green power light on the printer will light up when the printer is on. On your computer, click the Windows icon and click Devices and Printers. Right-click the desired printer.
  • Select Printing Preferences and then choose the “Source is” drop-down menu. Choose Auto Select option and then press the OK button to apply the changes. Press retry on the error message or attempt to print your original document again from the program you were printing from. If the page prints successfully, then the issue is resolved. If the page does not print, then continue to the next step.
  • Often the condition of the paper you are using can cause a paper jam. Remove the paper from the input tray and remove any damaged paper you find. Make sure that there are at least 10 sheets of plain white paper. The printer can hold more sheets, but this number is best for testing. Make sure all the paper is of the same size and type; then tap it on a flat surface to get the edges perfectly aligned.
  • Finally, load paper into the input tray until it stops. Make sure you are not loading the paper into the priority feed slot which is above the main input tray. Slide the paper width guide inward until it stops at the edge of the paper. Repeat for the paper length guide as well. Press Retry on the error message. Dirt or paper debris build-up on the roller can cause a paper jam in the printer.
  • Before you begin gather the following cleaning materials: lint-free cloth, rubbing alcohol or warm water. Remove the paper from the input tray and turn off the printer. Unplug the power cord and wait for the printer to cool. Open the print cartridge door and look inside the printer for the cartridges. Using the handle in the middle of the cartridge, lift straight out to remove the cartridge from the printer.
  • Set the cartridge on a flat surface and then cover it with a sheet of paper. Gently pull out the roller and then apply a small amount of rubbing alcohol on the lint-free cloth. Scrub the roller with the cloth to losen the dirt and grime. Check if there is any paper debris on the inside of the printer and use a paper towel to clean the dirt. Reinstall the roller and cartridges and then try to print a test page.

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