deskjet 5820 2019-02-15T07:11:23+00:00 Printer Support



The driver being the most important software is the first thing that has to be installed when it comes to printer installation. From the CD provided, the driver can be directly installed on your computer. This software plays the role of relaying information between the computer and the printer. issues can be avoided by keeping your driver updated.


Software is what keep a 123 hp printer running. This task falls primarily on driver and firmware. These two needs to be updated and installed as per the instructions mentioned. Keeping them updated is of paramount importance. When a glitch or an error is noticed, software is rectified, tested on your printers, and rolled out as an update.


A complete guide to setting up, installing, operating, and maintaining a printer is termed User Guide. Provided by the manufacturer, this every day utility houses all information related to your printer. HP goes as far as pictorially describing the methods involved so there the customers make no mistake in adhering to the regulation to be followed whilst handling the printer.

HP Deskjet 5820 Unboxing & Setting Up

Setting up your printer for the first time could pose quite a challenge. This process starts with unboxing, HP 5820 printer installation guidance and continues up to getting the printer fully functioning without any errors.

Steps for HP DJ5820 First-Time Installation:

  • After receiving the package, place it on a sturdy and flat surface. Open the box and remove the contents of the package. You will find a power cord, USB cable, driver CD, user manual along with the printer neatly packed.
  • The printer is removed from the box and placed on the surface. Packaging materials are discarded. The printer is found to contain tapes stuck around it in various parts holding all the movable parts during the shipping process.
  • Remove all the tapes. They are found securing the input and output paper tray, on the cartridge access door, inside the printer carriage etc. Locate and remove the lot of them, without which the printer is bound to not function.
  • The paper tray is extended and the paper width and length markers are extended to their utmost. Following this is the power cord installation. This is done by connecting the end that goes into the printer and the other end connected to the power socket.The printer should power on by itself.
  • If no press the power button to help. HP logo will appear on the touchscreen.Follow through with setting up the time and language as per your preference accessible from the touch-screen.
  • With the printer being powered on, the next step would be to insert the ink cartridge. Open the cartridge access door and identify the carriage and the slot to place the cartridge. Open the latch holding it in position.
  • The new cartridge is removed from the package and the protective plastic present on the underside covering the printhead and the contact points are removed. Handle the cartridge only by holding the plastic portion present in its sides.
  • Carefully place the cartridge in its respective color slot and close the latch shut. Close the access door and open printer settings. Proceed to driver installation before attempting to print. Driver Installation

Like any other software, your driver is a software that to be installed with feedback from the user such as the installation location, and network communication mode.

  • The link to download the hp dj5820 driver can be found on our website( Note that this is free of charge and can be downloaded as many times as the user desired.
  • On our website, enter the model number and carefully choose the driver software that is respective to your printer model. Download it and wait for the process to complete.
  • Open the downloaded file by double-clicking on it. Installation can be performed by following the instructions mentioned on-screen.
  • Remember to disconnect the USB cable during the installation process.Choose the mode of network connection during the installation. Understand that to change this would to reinstall the entire driver software, however, downloading again would not be necessary.
  • Post-installation, add your printer to the list of recognized device accessible from the control panel. The printer can be added by clicking its icon from the list and pressing Add button.

How to Send Fax?

Faxing is the process of converting all your physical documents into a digitized form. This would require an active telephone connection. The process is simple and it involves configuring the computer. Fax is a one-touch operation when it has been set up to do so.

HP Deskjet 5820 Connection Support

HP DJ5820 Wireless Connection

  • A Wireless connection requires you to have a wireless router with the internet connection and the driver software exclusive to your printer model number and operating system.
  • Download the driver software that is respective to your printer model as downloading a different one is futile. Connect your printer to your wireless network connection.Search your wireless network from the list of available networks.Identify it with its name. Enter the respective password
  • Connect to this network.Follow the on-screen instructions to complete driver installation.Choose Wireless as a mode of connection.
  • Post installation, the printer jobs will be sent to printer wirelessly.

HP DJ5820 USB Connection

  • Unpack the printer and set it up following the instructions. Following this, the driver software is installed from the CD provided in the box package.
  • In case the CD is not to be found, the respective driver software is downloaded and is made sure to be compatible with your operating system.
  • Remove all USB connected cables from the printer prior to commencing the driver installation process.
  • Follow the on-screen instruction to complete the installation. Do not connect the USB cable unless prompted.
  • During installation, choose USB as the mode of network connection to enable your printer to be operated by this method.

How to Print from Windows 10 Devices?

  • Printing from a phone or a tablet is no difference as they both fall under the category of wireless devices.
  • The prerequisite is that the printer should be configured to work in a wireless network. Connect the printer and mobile device to the same local network.
  • Open the document that needs to be printed on your mobile. Click the print icon and it will take to another window displaying the preview of the print.
  • Modifications if any are to be made in this section. The color, saturation, number of pages to be printed can be modified. Click print to print.

HP Deskjet 5820 Duplex Printing Support


  • Stack the paper carefully in the input tray making sure there is enough to complete the print job. Open the document that needs printing and click print.
  • On the screen that opens, choose the printer that has to perform this function. When there are multiple printers connected, this can be a boon.
  • The printer settings will take you to a setup where you will have access to alter all the print variables.Check the section that says Duplex printing.
  • Now your prints will be made on both sides of the paper. Print few pages to verify if the setting has been updated.


  • Enough paper is put in the input tray of the printer to avoid frequent refilling of the pages. The document to be printed is opened and print button clicked.
  • On the next window that appears, look for a Two-Sided printing option. Check this function. This will allow you to print on both sides of the paper.
  • On the next window that appears, choose Odd only from the Pages to Print menu. Click on print to apply these changes to the documents.
  • To print on one side only, open the setting mentioned in the earlier step and uncheck the Two-Sided printing option and click Apply to save changes.

How to Print Photos from Computer?

123 HP Deskjet 5820 Mobile Printing
  • Printing photos are just the same as printing documents. Photo printing is an image enhancer option present in the printer settings accessible from its control panel.
  • Deskjet printers print with the help of ink. Setting the printer to photo mode will utilize all the colors of your printer.
  • It is advisable to use photo papers for an enhanced experience. Print quality can be varied from the settings window. Crank it to the highest setting.
  • Borderless photos can be printed for framing. To access borderless printing, simply go to settings tab and check the borderless option and click Ok and Print.


Printing done by emailing your printer. This service is offered by HP termed HP ePrint. Register your printer with HP and you can choose a custom email ID and associate it with your printer. Every time an email I sent to it from an authorized contact, the document gets printed.


Google Cloud Print allows you to print directly from Google cloud services. Google cloud services such as Drive is accessed by your computer and any document that you see fit can be directly printed. This does not require the file to be downloaded to your system at all.


Apple’s own software to help assist apple devices to connect with printers. This device is universal to all iOS devices. They can readily connect through wireless networking with any brand printers and send print jobs. The printer is compatible with AirPrint and wireless connectivity option. Troubleshooting Guidance

123 HP Deskjet 5820 ePrint Issues Support

  • Ensure that your printer is turned on and has access to the internet. It is mandatory that Web Services be turned on. This has to be running whilst using ePrint services.
  • The firmware of the printer is made sure to be updated in case the current version is outdated. To check if there are other issues with your printer, check its control panel. Blinking lights would mean that there are persisting issues.
  • The correct email address of the printer should be added to the To: field of your email. Emails should have a subject line failing to do so, the email will be negated by the printer.
  • The documents that are being sent to the printer’s email address should be checked and made sure that they are not encrypted, password protected or digitally signed as these files cannot be recognized by the printer.
  • When attempting print photos, make sure that they have a horizontal and vertical resolution of 100 pixels at the very least.Keep the file size under 10MB and a maximum of permitted documents per email is restricted to 10.
  • In order to file documents on the printer’s print queue, HP ePrint history has to be enabled. This is especially when you are using HP Connected to manage your ePrint jobs.

How to fix Printer Offline Issues?

  • Reboot your router, computer, and printer to resolve any connectivity issue. Download the HP Print and Scan Doctor tool. Run the tool and this will automatically fix various printing problems.
  • Check if the wireless icon on the printer control panel is on. This should not be off or be blinking. Print a Wireless Network Test Results page. Evaluate this page for any printer problems.
  • If several networks use the same channel, there might be interference between the networks. Try to minimize wireless channel interference.
  • Multiple routers with the same network name might cause the printer to drop the wireless connection or to connect to the wrong wireless network. Change the wireless network name which might resolve the issue.
  • If there are any additional routers in your wireless environment that are not being used, then turn off those routers. This will reduce interference and performance issues.Place the router and printer closer.
  • Make sure there are no objects between the printer and router, such as TVs, cordless phones, and electrical boxes.

How Resolve Paper Jam Issue?

  • Turn off your printer and disconnect the power cord. This will allow the rollers to turn freely. Open the rear access door and inspect the pressure rollers.
  • Make sure the rollers are clean. If not, use a soft towel lightly moistened with water to clean it. Remove the jammed paper from the rear access opening. Reinstall the rear access door.
  • Make sure the paper used meets the specification given out for this printer model. Check and remove any obstructions that block the paper path.
  • Unload the paper stack from the input and output tray. Check if there is any jammed paper in this area.
  • Open the cartridge access door and remove the cartridges from their slot.
  • Check if there is any jammed paper in the cartridge area. Use a clean cloth to remove the paper debris and dust from the inside of the printer.
  • Refill the input tray with paper. Adjust the paper width guides.Reinstall the cartridges and close the cartridge access door. Print a sample document.

How to fix Print Job Stuck in Queue?

  • Print jobs can get stuck due to numerous reasons. To start with, check your power cable. Without a proper power supply, the printer is deemed to not print. This issue is persistent especially in cases where a voltage stabilizer is used. In these cases, remove the stabilizer and directly connect the printer to the power socket on the wall.
  • Print jobs are stuck when there is an interruption in the data transmission between the printer and the computer/mobile. This can be prevented by keeping the printer and router close to each other, thus preventing loss of data. The case with USB is that the cable could be damaged or not securely connected.
  • When your hp deskjet gt 5820 printer has gone offline whilst printing, remember that the document will remain in the print queue. Wait until the printer becomes active again and the process will resume.
  • Do not be hasty and pull out the half printer paper. Also, ensure that pause printing option is not selected.
  • Go to printer settings which is accessible from the control panel under Printers and Scanners option.
  • Open this folder and you will be taken to a window that displays a list of all the available printers that have been added to the computer.Remove them all except for the printer that is currently in use. Set it as the default printer.
  • Printing system getting reset could shock the printer into working. This is done by removing the driver software from the computer and reinstalling the updated version of the same. Attempt printing after making these changes.
  • Close the resetting program and attempt printing the issues should be resolved by now. Remember to check out our troubleshooting tips. printer guide